Technical Support Engineer

MuchBetter

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Technical Support Engineer

Technology

tba

国际移民组织

MuchBetter is an innovative payment solution spearheading innovation in payment technology. We specialise in providing the perfect eWallet and payment device solutions used by more than 1,000,000 customers in 180 countries.

MuchBetter brings together a team of tenacious thought-leaders, re-imagining the business model of payment services and pushing the boundaries and capabilities of a payment app, and who strive to create an excellent ongoing customer experience.

With offices in the UK, the Isle of Man, Malta, Lithuania and Costa Rica, we also have people in Spain, Costa Rica, India, Malta, Canada, Israel, our team is multicultural, and our workspace is a place for creativity, change, innovation and collaboration. We employ people who think outside the box, share ideas without restrictions, take pride in supporting the wider team, and are not afraid to ask questions.

角色

To provide internal MuchBetter colleagues with the highest levels of IT Support. You will be responsible for dealing with both IT incidents and requests in an efficient, friendly and professional manner following our internal process and procedures.

重点任务：

responding to technical support calls from end users of computers and software applications.
setting up and installing new computers, networks and software.
setting up user accounts and profiles on the network.
installing updates, known as patches, to software applications.
installing and configuring operating systems, anti-virus software and other applications such as Microsoft Office / Office 365.
diagnosing and fixing network problems and hardware or software faults.
maintaining inventories of hardware and software.
managing backups of servers, in case of data loss.
keeping a record of issues and faults along with solutions, for future reference.

Qualifications/Experience Required:

知识：

An interest in ICT / Computer Studies.
Work independently, and takes matters into your own hands.
快速学习新技术并成功实施新技术的能力至关重要。

经验：

Previous experience working in a technology team providing IT Support (Min 2 years).
Formal qualifications (or working towards) in IT, Computer Science or Microsoft Technologies.
Experience working with Office 365 and Microsoft products.
Excellent interpersonal communication skills.
强大的解决问题和批判性思维能力。
热爱学习。

要申请此职位，请将您的简历发送至 HR@rtekk.com

MuchBetter

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MuchBetter

职业生涯

角色

重点任务：

Qualifications/Experience Required:

知识：

经验：

受欢迎的

公司

下载这个软件

在 - 找到我们

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