{"id":116,"date":"2021-04-15T17:19:36","date_gmt":"2021-04-15T17:19:36","guid":{"rendered":"https:\/\/wordpress-trial.d.muchbettertest.kinsta.cloud\/?page_id=116"},"modified":"2023-05-02T12:19:21","modified_gmt":"2023-05-02T12:19:21","slug":"help","status":"publish","type":"page","link":"https:\/\/muchbettertest.kinsta.cloud\/it\/help\/","title":{"rendered":"Aiuto"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"116\" class=\"elementor elementor-116\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-85480e7 e-flex e-con-boxed e-con e-parent\" data-id=\"85480e7\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-71ec378 e-con-full e-flex e-con e-child\" data-id=\"71ec378\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6fca693 elementor-widget elementor-widget-text-editor\" data-id=\"6fca693\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tOttieni supporto\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9cecd10 elementor-widget elementor-widget-heading\" data-id=\"9cecd10\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-xxl\">Siamo qui per aiutarti<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dd0b505 elementor-widget elementor-widget-text-editor\" data-id=\"dd0b505\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Trova la tua risposta in pochi minuti dal nostro centro assistenza.<\/p><p>Se non trovi la risposta che stai cercando, invia un&#039;e-mail al nostro team di assistenza clienti o contattaci tramite il pulsante Aiuto in basso.\u00a0<span style=\"color: var( --e-global-color-text ); background-color: var( --e-global-color-ff105ee ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-size: 1rem; font-weight: var( --e-global-typography-text-font-weight );\">Il nostro team di assistenza clienti \u00e8 pieno di personale disponibile e multilingue. Il team \u00e8 attivo 24 ore su 24, sette giorni su sette e lavora sodo per rispondere alle domande via e-mail entro poche ore.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d8c2712 e-con-full e-flex e-con e-child\" data-id=\"d8c2712\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-174708b e-con-full e-flex e-con e-child\" data-id=\"174708b\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-185bf1a e-con-full e-flex e-con e-child\" data-id=\"185bf1a\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8c49290 elementor-widget elementor-widget-image\" data-id=\"8c49290\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/muchbettertest.kinsta.cloud\/wp-content\/uploads\/2021\/07\/Support-guy-150x150.png\" class=\"attachment-thumbnail size-thumbnail wp-image-10799\" alt=\"icona di supporto della persona\" srcset=\"https:\/\/muchbettertest.kinsta.cloud\/wp-content\/uploads\/2021\/07\/Support-guy-150x150.png 150w, https:\/\/muchbettertest.kinsta.cloud\/wp-content\/uploads\/2021\/07\/Support-guy-300x300.png 300w, https:\/\/muchbettertest.kinsta.cloud\/wp-content\/uploads\/2021\/07\/Support-guy-12x12.png 12w, https:\/\/muchbettertest.kinsta.cloud\/wp-content\/uploads\/2021\/07\/Support-guy.png 500w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1a886f1 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"1a886f1\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/support.muchbettertest.kinsta.cloud\/hc\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Centro assistenza<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-696935f elementor-widget elementor-widget-text-editor\" data-id=\"696935f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Visita il nostro Centro assistenza per risposte rapide alle domande pi\u00f9 frequenti.\u00a0<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-37d2028 e-con-full e-flex e-con e-child\" data-id=\"37d2028\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0d5f48a elementor-widget elementor-widget-image\" data-id=\"0d5f48a\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/muchbettertest.kinsta.cloud\/wp-content\/uploads\/2021\/07\/email-support-150x150.png\" class=\"attachment-thumbnail size-thumbnail wp-image-10804\" alt=\"busta dell&#039;icona di supporto e-mail\" srcset=\"https:\/\/muchbettertest.kinsta.cloud\/wp-content\/uploads\/2021\/07\/email-support-150x150.png 150w, https:\/\/muchbettertest.kinsta.cloud\/wp-content\/uploads\/2021\/07\/email-support-300x300.png 300w, https:\/\/muchbettertest.kinsta.cloud\/wp-content\/uploads\/2021\/07\/email-support-12x12.png 12w, https:\/\/muchbettertest.kinsta.cloud\/wp-content\/uploads\/2021\/07\/email-support.png 500w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cfaf55e elementor-align-left elementor-widget elementor-widget-button\" data-id=\"cfaf55e\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"mailto:support@muchbetter.com\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Mandaci una email<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-541e852 elementor-widget elementor-widget-text-editor\" data-id=\"541e852\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Miriamo a rispondere a tutte le richieste di supporto via e-mail entro poche ore.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5a32bc3 e-flex e-con-boxed e-con e-parent\" data-id=\"5a32bc3\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8d88a2c e-con-full e-flex e-con e-child\" data-id=\"8d88a2c\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-9a37fe9 e-con-full e-flex e-con e-child\" data-id=\"9a37fe9\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-6e5bd8f e-con-full e-flex e-con e-child\" data-id=\"6e5bd8f\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-92b172c elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"92b172c\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 113.72 146.98\"><defs><style>.cls-1{fill:#f36233;}.cls-2{fill:#fff;}.cls-3{fill:#719fff;}.cls-4{fill:#ffb361;}<\/style><\/defs><title>Patrimonio 69<\/title><g id=\"Layer_2\" data-name=\"Layer 2\"><g id=\"Layer_9\" data-name=\"Layer 9\"><path class=\"cls-1\" d=\"M80.71,147H17a6.42,6.42,0,0,1-6.41-6.41v-42h3.73v42A2.68,2.68,0,0,0,17,143.25H80.71a2.68,2.68,0,0,0,2.68-2.68v-26h3.73v26A6.42,6.42,0,0,1,80.71,147Z\"><\/path><path class=\"cls-1\" d=\"M87.12,78.19H83.4V6.41a2.68,2.68,0,0,0-2.68-2.68H17a2.69,2.69,0,0,0-2.68,2.68V27H10.63V6.41A6.42,6.42,0,0,1,17,0H80.71a6.42,6.42,0,0,1,6.41,6.41Z\"><\/path><rect class=\"cls-2\" x=\"20.36\" y=\"21.19\" width=\"57.03\" height=\"103.46\"><\/rect><rect class=\"cls-1\" x=\"36.72\" y=\"10.16\" width=\"24.31\" height=\"3.73\"><\/rect><rect class=\"cls-1\" x=\"45.91\" y=\"131.4\" width=\"5.94\" height=\"3.73\"><\/rect><path class=\"cls-1\" d=\"M10.78,92.73V77.63H0V33.28H71.8V77.63H27.47ZM3.73,73.9H14.51V84.33L26,73.9h42V37H3.73Z\"><\/path><rect class=\"cls-3\" x=\"15.16\" y=\"48.73\" width=\"41.47\" height=\"3.73\"><\/rect><rect class=\"cls-3\" x=\"15.16\" y=\"59.19\" width=\"41.47\" height=\"3.73\"><\/rect><polygon class=\"cls-4\" points=\"53.08 83.14 113.72 83.14 113.72 110.41 102.94 110.41 102.94 123.17 88.84 110.41 53.08 110.41 53.08 83.14\"><\/polygon><rect class=\"cls-1\" x=\"61.92\" y=\"95.25\" width=\"41.47\" height=\"3.73\"><\/rect><\/g><\/g><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fb99800 elementor-widget elementor-widget-heading\" data-id=\"fb99800\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Tempi di attesa pi\u00f9 lunghi per le risposte alle domande dei clienti<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-12dfd6f elementor-widget elementor-widget-text-editor\" data-id=\"12dfd6f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Ai nostri clienti MuchBetter in tutto il mondo,<br>I cambiamenti nei pagamenti in tutto il mondo dovuti a COVID-19 nell&#039;ultimo anno hanno reso MuchBetter l&#039;opzione di pagamento preferita da molti clienti e commercianti per essere un metodo moderno, veloce e sicuro quando pagano online o nei negozi o quando inviano denaro ad amici e famiglia. Questo \u00e8 stato seguito da un improvviso aumento dei contatti con i clienti che abbiamo dovuto gestire, che a sua volta ha comportato un aumento imprevisto dei nostri tempi di risposta oltre le nostre aspettative e le vostre, come nostro stimato cliente.<\/p>\n<p>Abbiamo ascoltato il tuo feedback e siamo determinati a migliorare. Pertanto, il nostro obiettivo principale \u00e8 il miglioramento della nostra app mobile con nuove e migliori funzionalit\u00e0 per offrirti un&#039;esperienza piacevole (quindi non avrai tanto bisogno del nostro aiuto) e la creazione di un team di assistenza clienti pi\u00f9 grande che offra un&#039;assistenza senza pari 24 ore su 24, 7 giorni su 7 in ancora pi\u00f9 lingue e con tempi di risposta rapidi (per quando hai bisogno di metterti in contatto). La Roma non \u00e8 stata costruita in un giorno e anche a noi serve un po&#039; di tempo per raggiungere questi obiettivi. Per favore, abbi pazienza e nel frattempo puoi visitare il nostro <a href=\"https:\/\/support.muchbettertest.kinsta.cloud\">Centro assistenza<\/a> per trovare le risposte alle domande pi\u00f9 comuni. Se non trovi una risposta alla tua domanda, puoi compilare un modulo &quot;Contatta l&#039;assistenza&quot; utilizzando il fumetto &quot;Assistenza&quot; nell&#039;angolo in basso a destra della stessa schermata.<\/p>\n<p>Siamo molto spiacenti se hai dovuto aspettare un po&#039; pi\u00f9 a lungo di quanto ti aspetteresti per un recente ticket\/e-mail, ma ti assicuriamo che le tue domande riceveranno risposta e MuchBetter \u00e8 e sar\u00e0 sempre un modo affidabile, sicuro e protetto per spendere , invia e conserva i tuoi soldi.<br>Apprezziamo la vostra comprensione e pazienza e possiamo assicurarvi che stiamo lavorando instancabilmente per aiutare i nostri clienti... MuchBetter. Ci metteremo presto in contatto.<\/p>\n<p>Cordiali saluti,<\/p>\n<p>Il team MuchBetter<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2ec2d9b7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2ec2d9b7\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Get support We\u2019re here to help you Find your answer in minutes from our help centre. If you don\u2019t find the answer you\u2019re looking for, email our Customer Support team or contact us via the Help button below.\u00a0Our Customer Support team is full of helpful and multi-lingual staff. The team is active 24 hours a [&hellip;]<\/p>","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Help<\/title>\n<meta name=\"description\" content=\"Visit MuchBetter Help centre for quick answers to the most frequently asked questions. Our Customer Support team is full of helpful and multi-lingual staff. The team is active 24 hours a day, seven days a week, and they work hard to respond to email queries within a few hours.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/muchbettertest.kinsta.cloud\/it\/help\/\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Help\" \/>\n<meta property=\"og:description\" content=\"Visit MuchBetter Help centre for quick answers to the most frequently asked questions. Our Customer Support team is full of helpful and multi-lingual staff. 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